NelNet continued only through the BBB still

NelNet responded:

Per the master promissory note that you signed when taking out these Federal Student Loans, you must repay your loan obligation within the loan term remaining. When we disclosed your loan on 9/02/2014 you had 87 payments remaining. In order to ensure that the loan is paid off in the 87 months remaining Nelnet had to increase your payment to $382.14 under the standard repayment plan. The promissory note also states that a lender can redisclose your loans at any time to ensure that the loans are paid in full by the 10 year loan term.

If you are not comfortable with this payment, you can explore other repayment options at Nelnet.com.

To which I responded:

That is another factual inaccuracy on behalf of NelNet. My loan went into repayment 3 years ago. This is a redisclosure, not a disclosure.

I was never informed of the redisclosure, and their system continues to show that they have inconsistencies in data.

I should not be held to NelNet's incorrect system.

In order to ensure they are paid off in 10 years, redisclosure should only happen when I, the borrower, make an adjustment, not when NelNet, the servicer, makes a code change.

If NelNet cannot guarantee the accuracy of their own system, how can they request any monetary payment at all?

NelNet should submit to a third party review of their records, and revert my payments back to the original amounts.

Upon a review by a third party NelNet should inform all of their customers of any changes view USPS Certified Letter, email, and phone to verify that information has been properly passed, as opposed to a hidden so-called feature of their website.

NelNet continues to dodge the issue of these inaccuracies and quote out-of-context policy as the basis for their change years after going into repayment.