Menu Changeover

Wow, so my quick changeover on the menu system, turned into a debacle and I needed to call their support about 2 hours into it. Their documentation on "Essential POS" was 'essentially' that.

Got Thai House's menus changed over though, and tested, and retested, and printed, and signed out, and back in, and changed, and tested. As the software was seemingly fighting every step of the way to not change, I had to input items multiple times, delete previously functioning items, add new options that had previously worked, but stopped, and keep adjusting the screen repeatedly as it would mysteriously delete changes seemingly at random. Oh, and it crashed a few times.

The support guy helped with one piece, but wasn't willing to move forward with anything else. Their software is so convoluted, it's no wonder they couldn't figure out how to change anything.

Hopefully, now that we've tested every item on the menu over and again, it's too the good for the month changeover, and they start making a truer profit as their prices hadn't changed in over 5 years.